10 Steps to an Effective Contingency Plan

  1. Is developed by senior management, and the individuals who will play key roles in the implementation of the recovery effort.
  2. Defines the types of problems that may be encountered from downed servers, to local disasters, to a flu epidemic that may keep many key individuals away from their place of work for days or weeks.
  3. Identifies individuals and their roles in the event of an emergency or disaster.
  4. Identifies the key vendors and external individuals critical to the resolution of an emergency.
  5. Not only plans for unexpected emergencies but also implements a risk reduction strategy to minimize the potential of a disaster not inflicted by acts of God.
  6. Contains a "battlebox" or a location of all key media, licenses, backup tapes, and other essential elements of a restoration effort.
  7. Contains the organizations policies and procedures.
  8. Contains detailed, up-to-date documentation of the hardware, software, and network topology.
  9. Contains a testing plan and is tested on a regular basis with intervals of not more than one year.
  10. Is updated no less than once per year.

Micro Support Group consultants work closely with our clients to engineer their networks to be reliable, secure, and in accordance with business best practices.

Micro Support Group also works to develop their contingency plans so that our clients are prepared to react when the unexpected occurs.

A well-conceived plan that is updated regularly prepares the organization for unexpected events but also serves as feedback to the organization as to how secure the information technology infrastructure is.