Managed IT Services, MA | Managed Infrastructure IT

In addition to our unique blend of business management and technical skills, Micro Support Group has the ability to install and support the solutions that we recommend. Micro Support Group has established itself as an integral member of our clients' IT management team. We are proud of the long-term relationships which we enjoy with many of our clients.

Click here for an overview presentation on our managed services.

Eliminate the need for an in-house IT department with our Managed Infrastructure plan. For a fixed monthly fee, Micro Support Group provides all infrastructure services. We assume responsibility for the functionality of the computer room, from adding users to the network to solving problems caused by viruses, hardware failure, or loss of LAN/WAN connectivity.

Under this plan, Micro Support Group provides a cost-effective, "bullet proof" network infrastructure that minimizes maintenance requirements, is externally manageable, and provides maximum performance. (Networks must be at least Windows 2000 based with a fixed Internet connection.)

Micro Support Group makes it possible to run businesses using the most up-to-date systems without having to constantly worry about the purchase, disposal, and maintenance costs of equipment and operating system software.

With our Managed Infrastructure with Equipment option, our clients receive all the benefits of the Managed Infrastructure program with the added benefit that Micro Support Group owns the equipment as well. Choose from a menu of equipment and services and pay only a fixed monthly fee that includes maintenance, installation of service packs and patches, and addition/deletion of users. Equipment and operating systems are upgraded biennially. Micro Support Group provides this service for servers, workstations, and peripherals.

Lower costs - Eliminates the in-house IT department (or re-deploy them somewhere else) and reduces maintenance and upgrade costs.

Worry-free network - Because we manage the IT infrastructure, clients spend more time running their businesses, not their network.

One monthly fee - Our Managed Services option lets our clients better budget for IT expenditures and removes unexpected repair or replacement expenses.